The market conditions in the financial services sector are changing rapidly, driven by new technologies and innovative companies. Our aim is not just to keep pace with developments, but rather to bring groundbreaking digital solutions on to the market. In a bid to exploit the potential of our staff and to channel ideas, we set up an internal Innovation Management Department in 2018, which has since launched a new Group-wide suggestion process. This envisages that submitted ideas must first pass through pre-defined “gates” in order to qualify for the next development step. This ensures that the available resources are deployed as efficiently as possible and that the ideas having the greatest potential will come to fruition. LLB employees submitted more than 70 ideas and 55 pitches. Five ideas are currently being developed or are already in the pilot phase.