The Retail & Corporate Banking Division of the LLB Group encompasses the savings and financing business in the domestic markets of Liechtenstein and Switzerland. In addition, LLB maintains a broad variety of client relationships with cross-border workers from the Austrian province of Vorarlberg. It offers the entire spectrum of banking and financial services for private and corporate clients. Traditionally, savings and mortgage lending business has always played an important role. This is supplemented by financial planning and corporate pension provisioning (see chapter “Responsibilities for society and the environment”). In addition, the Retail & Corporate Banking Division provides investment advice and asset management to target clients having available assets of up to CHF 0.5 million.
Individual product selection
The market and client orientation of Liechtensteinische Landesbank and Bank Linth are reflected in their product offerings, with which the LLB Group stands out on the market. In summer 2016, traditional products were innovatively combined under the name “LLB Combi / Bank Linth Combi”. Private clients can design their individual bank relationship themselves.
Using an online configurator, the client can select the services which he requires. With each click he knows exactly what the selected service costs, and he pays only for what he uses. The freedom to choose in combination with a price advantage results in a hitherto unique model, which fulfils clients’ requirements for individuality and clarity in banking business.
360-degree financial planning
The LLB Group has set itself the goal of accompanying its clients at every stage of life or the business cycle, and of offering solutions for all financial questions. Private financial planning is an area in which LLB possesses unique, comprehensive and interlinked expertise. The demand for expertise from one source continues to be high. In 2016, we expanded 360-degree financial planning under the designation “LLB Compass” and released five new advisory packages for private clients and three for entrepreneurs (see chapter “Responsibilities for society and the environment”).
In many small and medium-sized enterprises (SMEs) private and business assets are often closely interlinked. Our holistic financial planning accompanies entrepreneurs from the setting up of their business through the development, growth, maturity and succession phases up to the transfer of the company taking into consideration private budget planning, risk and retirement provisioning, as well as wealth planning.
Business bank for SMEs
As the bank of small and medium-sized enterprises, the LLB Group occupies an important position for the economy in Liechtenstein and eastern Switzerland. Since July 2015, corporate clients have been taking advantage of a comprehensive advisory and service concept, as well as SME box offers with transparent benefits and conditions. SMEs form the backbone of the Liechtenstein and Swiss economy. By meeting these companies’ need for credit facilities and banking services, LLB and Bank Linth play an important role in overall economic development (see chapter “Responsibilities for society and the environment”). In 2017, we intend to continue growing our corporate client business.
In January 2016, LLB contractually sealed its collaboration with the Liechtenstein Chamber of Commerce. The collaboration will focus on supporting and promoting the owners, successors, chief executives and senior management of the commercial and business economy. By providing this support, LLB is living up to its local responsibility.
Efficient lending procedures
Lending to clients continues to be an important business area for the LLB Group. Continually increasing lending volumes and the low interest rate structure make this business particularly challenging. In Liechtenstein LLB is the number one address for around 37’000 clients. For Bank Linth lending business represents a major earnings stream in its eastern Swiss market region.
The LLB Group is optimising its credit risk management in line with the latest regulatory standards (see chapter “Financial and risk management”). Moreover, in 2015 within the context of a lean management approach we thoroughly revised our lending procedures (see chapter “Corporate Center”) and reduced the throughput time for a loan application clearly. In September 2016, the LLB Group further standardised and automated its mortgage lending business.
For young people
LLB and BLL are creating new perspectives for young people in Liechtenstein and in eastern Switzerland by becoming a coach for questions relating to financial knowledge in the social media. On the “youli” youth portal, for example, during the 2016 report year, pupils, apprentices and students aged up to 30 received information about savings in the form of competitions.
By offering their “young Liechtenstein” and “young Linth”, for short “youli” banking services, the LLB and Bank Linth are also successively expanding their strong market position in the youth segment. In 2016, over 8’032 (2015: 7’140) young people up to 30 years of age took advantage of our range of accounts for young people. To fulfil the expectations of the young generation, who want to decide themselves on the time, place and channel to carry out their financial transactions, we must be agile, innovative and think digitally.
The LLB Group wants to win over its clients at every point and time of contact. As the first bank in Liechtenstein and the second in Switzerland, it introduced video identification for opening accounts online in March 2016 (see chapter “Corporate Center”). The LLB Group is setting a fast pace in exploiting the opportunities offered by the digital world. Every customer should be able to decide himself through which channel he wants to carry out his bank transaction or obtain advice.
Saving with strategy funds
With its initiatives the LLB Group is not only exploiting the potential offered by digitalisation. Private investors also benefit from the acknowledged investment competence of LLB Asset Management (see chapter “Institutional Clients”). Precisely in times of low interest rates, the award-winning LLB strategy funds prove to be a contemporary method of long-term saving and wealth appreciation.