The LLB Group intends to constantly increase its contribution to the careful use of resources. In 2014, the Vaduz headquarters of the Liechtensteinische Landesbank consumed 1’014’239 kilowatt-hours of heating energy, compared with 1’033’439 kilowatt-hours in 2013. The new branch office in Eschen is built to be energy efficient and therefore has a major impact on our energy consumption. In 2014, the LLB business locations in Liechtenstein used 3’686’305 kilowatt-hours of electricity (2013: 4’318’945 kWh), 14.6 percent lower than in the previous year. Our main buildings are responsible for the bulk of energy consumption. Since three of our business premises (headquarters, Haus Wuhr Ost, Haus Engel) are equipped with photovoltaic systems, we generate part of our electric power in an environmentally friendly manner. In 2014, the PV systems produced 12’699 kilowatt-hours (2013: 12’509 kWh).
Paper consumption in industrialized societies is increasing despite the use of digital media. At the same time, the necessary raw materials are chiefly produced in developing countries with, partly, considerable ecological and social consequences. We make a sustained effort to continuously reduce paper consumption within the LLB Group. The automatic duplex function, installed in our printers and copying machines, means that everything is printed double-sided. Moreover, we inform our clients that numerous brochures and documents can be accessed as PDF files on our web site.
More and more clients are using our LLB online banking system and our mobile banking app. Two thirds of payments and one fifth of stock exchange orders are executed using mobile or online banking. All bank statements are available online via the electronic mailbox. It is not only the quantity of paper a company uses that counts but also the quality of that paper. This is why the LLB Group exclusively uses paper from sustainable forestry with the globally recognized FSC label when printing brochures that are produced in large numbers at monthly or quarterly intervals.
Waste management within the LLB Group means avoiding, recycling and properly disposing of waste. There are central collection points in all buildings for the separation of waste and the disposal of paper, glass and PET bottles as well as for waste requiring special disposal. The amount of waste increased to 99.4 tonnes in 2014 (2013: 92.6 tonnes).
The LLB Group is committed to ensuring that human rights and ecological standards are observed in the supply chain. That is why we drew up a Group-wide directive in 2013 that sets minimum standards our suppliers are obliged to accept. These include compliance with laws, minimization of the environmental impact, staff health protection as well as the avoidance of both child labour and forced labour. Fairness, transparency, data protection, human rights as well as ecological and ethical behaviour are essential criteria for our purchasing management.
We increasingly raise our employees’ awareness to consider sustainability when choosing office supplies, office equipment and suppliers. Our purchasing management is continuously being developed. This will support our mission to integrate the factor of sustainability, analyse savings potential and reduce costs. Whenever possible, we try to work with suppliers from Liechtenstein and eastern Switzerland.
Data protection plays an essential role in banking practice. Our requirements to protect customer data are accordingly high. Increasingly stringent legal requirements set clear safeguards. The responsible handling of information is an integral part of LLB’s corporate culture. All our employees in the LLB Group companies are trained how to handle client data and information. The principles and rules for this are laid down in directives that are valid Group-wide. The LLB Group applies technical and organizational measures to protect client data.